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*To report a lost or stolen MemberCard or MasterCard after business hours please call:*
From Canada and the Continental U.S. 1-800-567-8111
Outside Canada and the Continental U.S. call collect 1-306-566-1276
For all other inquiries, please fill out the following form
and a representative will contact you within 2 business days.
Hydro Branch
3025 Albion Road N.
Ottawa, ON K1V 9V9
Tel: (613) 729-4312
Fax: (613) 729-5075
Hours:
Please call 613-729-4312
to arrange an appointment
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Firefighter Branch
365 RIchmond Road
Ottawa, ON K2A 0E7
Tel: (613) 729-4312
Fax: (613) 729-5075
Hours:
Mon-Fri
9:00AM - 4:00PM
Thursday
9:00AM - 6:00PM
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Regional Health
1053 Carling Avenue
Ottawa, ON K1Y 4E9
Tel: (613) 761-4737
Fax: (613) 761-5335
Hours:
Mon-Fri
9:00AM - 4:00PM
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Toll Free Number: 1-877-542-9249
24 Hour Telephone Banking Number: 1-855-734-4225
Other Times Available Outside of Regular Office Hours by Appointment
Please direct all complaints to:
Debbie McCabe, General Manager/Complaints Officer
613-729-4312
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